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Return Goods Policy |
- Unauthorized returns will not be
accepted and will be returned to sender at their expense
- All merchandise must be returned
prepaid except for defective product or merchandise shipped in error
by Fit Therapy.
- Only items on the current Fit
Therapy price list will be considered for credit.
- No merchandise ordered on “Special
Order” will be accepted for credit.
- No credit will be issued for
merchandise destroyed without the written approval of Fit Therapy.
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Request for
Authorization Must Include: |
- Product item number, and quantity.
- Return authorization # assigned by
Fit Therapy.
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Allowance Schedule for return goods: |
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| Merchandise
defective in material, workmanship or packaging at time of receipt. |
Full
Credit |
| Merchandise
that is saleable returned within 90 days. |
Full
Credit-Less 25% Restocking Charge |
| Merchandise
that is saleable returned after 90 days. |
80% of
Net Cost-Less 25% Restocking Charge |
| Merchandise
returned requiring reprocessing or replacement. |
50% of
Net Cost-Less 25% Restocking Charge |
| Merchandise 180
days from date of invoice. |
No
Credit |
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Special Note: claims for damages
and missing or open shipping cartons should be filed by the customer
with the carrier at the time of receipt of shipment. |
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Warranty: Any article, which proves
defective in workmanship or material, will be replaced or credited.
The manufacturer, however, is not responsible for deterioration or
wear, or from injury resulting from age, accident, or abuse, or in
any case beyond the original selling price. |
